Never miss another inbound call. Our AI receptionist greets callers, answers questions, books appointments, and routes the complex ones to a human — in a natural voice, around the clock.
It greets every caller in a natural human voice, answers FAQs from your knowledge base, qualifies why they’re calling, books appointments into your calendar, and transfers or takes a message when a human is genuinely needed. It works nights, weekends, and holidays — so the ~40% of calls that arrive outside business hours stop going to voicemail.
Every call picked up on the first ring, every hour of every day — no hold music, no voicemail.
Books straight into Google, Outlook, Calendly, or Practo with real-time conflict checking.
Trained on your hours, pricing, location, and policies — answers common questions instantly.
Detects intent and urgency, then transfers to the right person or takes a detailed message.
Every call logged, transcribed, and summarised to your inbox or CRM the moment it ends.
Filters out junk calls so your team only ever sees real, qualified humans.
We map your call types, FAQs, booking rules, and escalation paths. Decide what the AI handles vs. a human.
Voice selected, knowledge base ingested, calendar + phone number wired up, routing logic built.
100+ scripted edge cases — accents, noise, angry callers, weird requests. Tuned until you would ship it.
Goes live on your number. We monitor every call for 30 days, tune weekly, review monthly.
A 3-chair practice was losing evening and weekend callers to voicemail. The AI receptionist now qualifies callers, books into Practo, and routes only complex cases to the front desk.
Booking, intake, after-hours coverage, no-show recovery.
HVAC, plumbing, electrical — capture every emergency call 24/7.
Bookings, rescheduling, and package questions without tying up staff.
Intake screening and consult scheduling, after hours included.
Build fee covers discovery, training, integration, and 30 days of tuning. Monthly retainer covers monitoring and refinement.
One inbound agent
High-volume + CRM
Multi-location
Best practice — and the law in many places — is to disclose. Agents open with a brief, natural disclosure. In practice most callers don’t mind once they’re helped instantly at 9 PM on a Sunday.
It pulls from your knowledge base, asks a clarifying question, or routes to a human (live transfer or callback) with the full conversation context attached.
Yes — we forward your existing number or provision a new one via Twilio/Plivo. No new hardware, no carrier change.
Build fee + monthly retainer covering minutes, monitoring, and tuning. Most clients pay back in saved reception hours within 60 days.
Book the audit. We’ll show you a working receptionist built for a business like yours, map your call flow on screen, and send a written blueprint within 48 hours.
We tailor the AI receptionist to how each industry takes calls: law firms, dental clinics, salons and spas, restaurants and car dealerships.
Most businesses do not have a phone problem between 9am and 5pm. They have one at 7pm, at the weekend, and in the fifteen minutes when everyone is genuinely busy. A 24/7 AI receptionist exists to close those windows, and it is worth being precise about what that changes.
The after-hours window is where the recoverable value sits. Someone calling at 8pm with an urgent problem is choosing a supplier tonight, not next week. If they reach voicemail they call the next business on the list, and the message they did not leave is invisible in your reporting, which is why most businesses underestimate the size of this leak. A 24/7 agent answers, qualifies and books while the caller is still deciding.
Concurrency removes the busy signal. A human receptionist handles one call at a time. An AI receptionist handles as many as arrive at once, so the second and third caller during a busy period are answered rather than queued or dropped. For businesses with clustered demand, this recovers more calls than the after-hours window does.
Nights and weekends carry no premium. With a human answering service, round-the-clock cover is usually a higher tier or a per-call surcharge. With an AI receptionist, 3am on a Sunday costs the same as 3pm on a Tuesday, which is what makes genuine 24/7 coverage affordable for a small business rather than only for a call centre.
What still needs a human. A 24/7 agent is not a replacement for judgment. Complaints, unusual requests, distressed callers and anything requiring discretion should be configured to escalate, either by live transfer where someone is available or by flagged callback with the full context captured. Setting those triggers deliberately before go-live is what separates a system people trust from one they switch off after a month.
The best 24/7 coverage is useless if the calls it handles never reach your systems. Before you choose an AI receptionist, decide where the information it collects has to land. For most businesses that is three places: the calendar where appointments are booked, the CRM or job system where the caller becomes a record, and a message channel where urgent items reach a human.
Calendar booking usually means Google Calendar, Outlook or Calendly. Lead and customer records usually mean HubSpot, Salesforce, or an industry system such as a practice management or field service tool. Urgent escalations go to SMS, email, Slack or Teams. If your stack is unusual, an automation layer such as Zapier, Make or n8n can bridge the gap, and a managed setup will build those links for you.
You also do not need to replace your existing phone number. Most setups work by forwarding calls, either all calls after hours, or only the calls your team does not pick up. That second pattern, overflow call handling, is often the easiest place to start: your staff keep answering when they can, and the AI receptionist catches the rest.
When you compare providers for 24/7 coverage, ask three practical questions: what happens when a caller needs a human at 2am, how quickly an urgent message reaches the on-call person, and whether the call summary and booking appear in your own tools without anyone copying them over.
Related reading: is an AI receptionist worth it for small business, HIPAA compliant AI receptionists for medical clinics, AI voice agent pricing per minute and AnswerConnect alternatives.