The average US dental practice misses 27% of inbound calls and loses $130–$200 per missed new-patient booking. Our AI receptionist picks up every call within 1.5 seconds — books appointments, answers insurance questions, handles cancellations, and triages after-hours emergencies — for less than the cost of one new hire’s first week.
Dental practices get the bulk of new-patient calls between 11am–2pm and 4pm–6pm — peak chair time and the rush before close. The front desk is checking patients in, processing insurance, and chasing down lab work. The phone rings, goes to voicemail, and the caller — who Googled three other dentists in the next minute — books with whoever answers first. Our AI doesn’t replace your front desk. It catches every call your front desk can’t reach in 1.5 seconds, books the obvious ones, and texts your team about anything that needs a human.
The complete guide to recovering missed calls, winning local search, and getting cited by the AI engines patients actually ask.
Verifies insurance in-network, checks chair availability against your PMS (Dentrix, Eaglesoft, Open Dental, Curve), and books the first available slot. Confirms via SMS. Average call length: 90 seconds.
Trained on your fee schedule and the top 20 insurance plans in your zip code. Answers “do you take Delta Dental PPO,” “how much for a crown,” and “is the exam free with insurance” without escalating to staff.
Reschedules immediately, offers earlier slots if the patient is flexible, and sends the freed slot to your waitlist via SMS automation — same minute. Reclaims 30–60% of would-be-empty chair time.
Distinguishes true dental emergencies (avulsion, severe swelling, post-extraction bleed) from routine concerns. Pages the on-call doctor for emergencies, books next-day for routine. Patient gets the right answer at 11pm.
Outbound calls to patients overdue for their 6-month recall, with calendar slots ready in the conversation. Books, on average, 1 in 4 reactivated patients — without a single human dial.
Owner-doctors who don’t want to hire a second front-desk person but are losing real money to missed calls.
5+ locations where call volume is unpredictable. We deploy one AI receptionist per location, all reporting into your central PMS.
Ortho, perio, endo, oral surgery — where new-patient intake is high-stakes and insurance questions are complex.
You’re paying $4–8/call for a third-party answering service. Our AI is 30–80× cheaper with better conversion.
Practices that get under 20 calls/week (the math doesn’t work yet). Practices on a proprietary PMS we haven’t integrated with yet — we’ll quote integration cost honestly before you commit. Owners who want zero human touch on the phone — we believe the AI should always be able to hand off to your team for anything emotionally complex.
Up to 500 calls/month. Includes PMS integration, custom voice training on your practice’s accent and brand, SMS confirmations, and after-hours triage. Setup: 7 days. 30-day money-back pilot.
Up to 1,500 calls/month. Multi-doctor scheduling, insurance pre-verification, waitlist automation, monthly performance reports with missed-call recovery breakdown.
5+ locations. Centralized reporting, per-location voice/script customization, dedicated success engineer, quarterly business reviews. Custom integration with your central PMS or call routing.
£395 / £710 (UK) · A$745 / A$1,345 (Australia) · €455 / €820 (Eurozone) · AED 1,825 / AED 3,290 (UAE). Local payment via Stripe and Wise. UTC ±12 hours of delivery support included.
Not call volume. Not minutes answered. Not “patient satisfaction scores.” Net new bookings the AI created that your team would have lost to voicemail or to the next dentist on Google. We instrument this from day one and review it monthly. If the AI isn’t paying for itself by month two, we exit the engagement and refund the difference.
An AI dental receptionist is only as useful as its connection to your practice management system. If the agent cannot see the schedule, it cannot book, and you have bought a very articulate message-taker.
What that connection looks like depends entirely on which system you run:
Open Dental. The open API makes two-way booking straightforward. This is the easiest setup and the one where we can usually get real-time booking live fastest.
Dentrix. On-premise Dentrix connects through the Dentrix Developer Program and API Exchange with a local bridge running on site. Dentrix Ascend, being cloud-native, uses a REST API with direct reads and writes and needs no bridge at all.
Eaglesoft. Patterson exposes a local API for approved third parties covering appointment data, patient demographics and the scheduling engine. Workable, with a local component to maintain.
Something else, or nothing. Plenty of practices run older or hybrid setups. We build against a custom API or webhook layer in those cases — it is more work up front and no different to operate afterwards.
This is the distinction worth insisting on with any vendor, including us. Real-time write access means the appointment lands in the schedule before the patient hangs up. Queued booking means the agent leaves a request for your front desk to approve in the morning — which is safer, easier to sell, and does not recover the 7pm caller who will otherwise ring the practice down the road.
We build for real-time, with your block scheduling, provider-specific appointment lengths and new-patient rules respected. Where a practice genuinely wants front-desk approval — commonly for new patients or surgical slots — that is a rule we set, not a limitation of the software.
Fair. We maintain an independent comparison of the main options at the best AI receptionists for dental practices, including pricing and which ones offer real-time PMS write access. If you would rather someone ran the evaluation, the integration and the first three months of tuning for you, that is what the engagement on this page covers.
30-minute demo. We’ll set up a test AI receptionist with your practice’s voice, fee schedule, and top 5 insurance plans. You forward a single phone number to test it for 14 days. No contract until you’ve seen it work on your real calls.
An AI dental receptionist is a voice agent that answers your practice phone, books and reschedules patients directly into your practice management software, answers insurance and cost questions from your own fee schedule, and escalates genuine emergencies to a human. Unlike voicemail or a generic answering service, it completes the booking on the call rather than taking a message for your front desk to chase.
Yes. We integrate with Dentrix, Eaglesoft, Open Dental, Curve and other major practice management systems so the agent can see real availability, respect appointment-type durations, and write the booking with the patient record attached. Ask any vendor to show you a real appointment created by a live call rather than a logo on an integrations page, because some tools only create a calendar entry your team then re-keys.
Plans typically run between roughly $497 and $897 per month depending on call volume, number of locations and integration depth. The comparison that matters is against what unanswered calls already cost you: for most practices, recovering two or three new patients a month more than covers the fee, before you count the recall and reactivation calls the agent makes outbound.
Most will, and that is by design. The agent identifies itself rather than pretending to be a person, which is both the ethical position and the practical one, since callers who feel deceived do not book. What patients notice more is that the phone is answered on the first ring at 7pm on a Friday instead of going to voicemail.
Emergency handling is configured before go-live and tested. The agent recognises emergency language such as severe pain, swelling, bleeding or trauma, and follows the escalation path you define: an emergency slot, a direct transfer to the on-call dentist, or a scripted instruction to seek urgent care. It never books an emergency caller into a routine hygiene slot.
Yes, within limits you set. The agent can quote your standard fees, confirm which plans you are in network with, and explain what a new-patient exam typically involves. It does not verify individual benefits in real time, so it is configured to capture the insurer and member details and hand those to your team for verification rather than guessing at a patient-specific number.
Still deciding? Talk to us about your call volume →