Most Australia SMBs lose 8–15 hours/week to repetitive workflows their team should never have to touch — invoicing, lead routing, content scheduling, follow-ups. We build n8n / Zapier / Make stacks that recover those hours, priced in A$.
Australian Privacy Principles (APP)-compliant. AUS-domiciled data hosting available. Australian Consumer Law-aware. You work with an operator who has shipped these systems before, not a bd rep passing you off to a delivery team in the wrong timezone. Delivery hours overlap with your AWST, ACST, AEST (UTC+8 to +10) business day.
Captures inbound from forms, ads, calls; deduplicates; scores; assigns; logs in your CRM (HubSpot, Pipedrive, Salesforce, GHL).
Generates invoices from completed-job triggers, sends, follows up overdue. Stripe / Xero / QuickBooks integrated.
From content brief to scheduled posts: AI drafting, your review step, then publishing via Buffer / Later / native APIs.
GPT-routes incoming emails by intent (support, sales, partnership, junk), drafts replies for your review.
Daily/weekly Slack/email digests from your stack. The right number in front of you each morning.
We work compatibly with Xero, MYOB, Hubdoc, ServiceM8, Tradify, Halaxy, Cliniko, and other AU-native SaaS that international agencies don’t know. Delivery hours overlap AWST, ACST, AEST (UTC+8 to +10). We accept payment via Stripe, Pin Payments, BPAY, all major cards.
Up to mid-volume usage. Includes integration with one core stack tool. 30-day pilot.
Up to high-volume usage. Multi-stack integration, monthly performance + ROI reports.
Custom integration, dedicated success engineer, quarterly business reviews, SLA.
Most Australian SMBs searching for workflow automation software or business automation software already own half of what they need. The accounting, job-management and rostering tools are in place; what is missing is the layer that moves data between them without someone re-typing it. That layer is where AI workflow automation earns its keep.
We build on the leading automation platforms (n8n, Make, Zapier and Microsoft Power Automate) and connect them to the software Australian teams actually run, for clients in Sydney, Melbourne, Brisbane, Perth and Adelaide.
Invoices raised automatically when a job closes or an order ships, payment reminders on a schedule, and reconciled data flowing to your reporting, so month-end is not a manual scramble.
Enquiries from web, phone and Google Business Profile landed straight into job-management tools such as ServiceM8, with quotes chased automatically and review requests sent after completion.
Zapier is quickest for simple two-app workflows; Make handles branching logic at lower cost; n8n suits high-volume or self-hosted builds; Power Automate fits teams already on Microsoft 365. We recommend based on your volume and stack, not our preference.
AI steps for triaging enquiries, drafting replies and extracting data from documents, with a human approval step wherever a decision affects a customer.
From 10 December 2026, amendments to the Privacy Act 1988 require organisations covered by the APPs to disclose in their privacy policy the kinds of personal information used, and the kinds of decisions made, by automated decision-making that could significantly affect individuals. We document every automated decision point in your workflows so that disclosure is straightforward.
Not vanity. Not call volume. Not impressions. We report on AUD-denominated revenue captured or hours saved that your team would have lost. Reviewed monthly. If we are not paying for ourselves by month two, we exit and refund the difference.
Australian builders, trades and project managers lose hours to re-keying quotes, chasing progress claims and reconciling job costs. We build construction workflow automation around the tools you already use: Procore and Buildxact for projects and estimating, Fergus and Simpro for field service and job costing, and Xero or MYOB for accounting.
Cash flow in construction is shaped by state Security of Payment legislation, which sets strict timeframes for payment claims and payment schedules, and by the Payment Times Reporting scheme for large businesses. We build reminders and audit trails around those deadlines so claims go out on time. This is general information, not legal advice; check your obligations with your adviser.
| Trigger | Automation | Systems |
|---|---|---|
| Quote accepted | Create job, schedule site visit, notify crew | Buildxact or Simpro, Xero |
| Variation approved | Update job budget and raise a variation invoice | Procore, Xero or MYOB |
| Progress milestone hit | Draft payment claim with supporting photos for sign-off | Procore, Fergus, Xero |
| Invoice 7 days overdue | Send reminder, escalate to owner at 14 days | Xero or MYOB, email, SMS |
| Subcontractor onboarding | Collect licence, insurance and ABN, then flag expiries | Forms, Procore, Sheets |
Typical projects run from about A$1,500 to A$4,000 for a single workflow and A$5,000 to A$15,000 for multi-system builds, usually live in 1 to 6 weeks. See our AI voice agents Australia service to pair automation with call answering.
Tell us your vertical and your biggest growth bottleneck. We will walk you through whether Workflow Automation is the right fix for your Australia business — and if it is, what shipping it looks like. No pitch deck.
Short answer: Workflow automation in Australia means connecting the software you already pay for (Xero or MYOB, your CRM, ServiceM8 or simPRO, Microsoft 365 or Google Workspace) so data moves between them without re-keying, and adding AI where judgment-light work slows your team down. We design, build and maintain those workflows for SMBs in Sydney, Brisbane, Melbourne and Perth.
| Software only | Done-for-you services | |
|---|---|---|
| Who builds it | Your team | Us, with your sign-off |
| Fits Australian stack | If you configure it | Xero, MYOB, ATO-ready reporting, AUD and GST |
| Maintenance | Breaks when an app changes | Monitored and fixed |
| Best for | Teams with an ops person | SMBs without one |
Sydney professional services firms mostly automate client intake, proposals and billing. Brisbane trades and property businesses mostly automate job booking, quoting and invoicing from the field. Both start with the same step: mapping the one process that costs the most staff hours each week.
It is replacing repeated manual steps across sales, support, finance and admin with systems that run without a person: lead routing and follow-up, quoting and invoicing, client onboarding, support triage, compliance record-keeping and automated reporting. For most Australian SMBs the appeal is adding capacity without adding a salary at Australian labour rates.
Yes. Implementation and ongoing support run to AEST and AEDT hours, and the systems we build are configured around Australian business hours, public holidays and state-by-state variations rather than a US calendar.
Normally a one-off build fee plus a smaller monthly management figure, scaled to the number of processes in scope and quoted in AUD. The relevant benchmark is the fully loaded cost of an operations or admin hire including superannuation, which for most businesses is several times the annual cost of the automation.
It can be. Storage region, retention periods and exclusion from model training are all configurable, and we set them explicitly at scoping rather than accepting vendor defaults. If you handle regulated data, raise it early so the architecture accounts for it.
A first automation is usually live within two to three weeks. A programme covering multiple processes typically runs six to ten weeks, sequenced so the automation with the clearest return goes live first and pays for the rest of the build.
There is no single best tool. Australian SMBs usually combine Zapier, Make or n8n for automation with the systems they already run: Xero or MYOB for accounting, HubSpot or Pipedrive for sales, ServiceM8 or simPRO for trades. The right choice is the one that connects to those systems with the fewest workarounds and keeps data where your privacy obligations need it.
Yes. Accounting and bookkeeping firms automate client onboarding and ID checks, document collection, Xero and MYOB data pulls, BAS and tax-return reminders, and approval of engagement letters. Practice tools such as Karbon, FYI and XPM handle the job management; automation connects them to everything else.
Still deciding? Talk to us about your call volume →